| |
| |
|
|
|
 |
|
|
|
| |
The passenger ticket shall constitute the sole contract between the airline and you. Schedules and seat assignments are subject to change without notice. Best Travel Store is not responsible for delays, non-operation of flights, misconnections, schedule or equipment changes for any reason, or any resulting loss of seat assignments. Best Travel Store is not responsible for boarding denial as a result of late check-in, lack of correct and valid entry documents or identification or any other reason. Any resulting delay or expenses will be your sole responsibility.
Air transportation costs are subject to change without prior notice anytime during the booking request and purchase process. Air transportation costs are not guaranteed until the airfare has been paid in full to and ticketed by Best Travel Store. You are entitled to cancel your booking without any cancellation fees and receive a full refund of all monies paid in case of a fare increase that would precede your final payment and/or ticketing.
VERIFYING YOUR FLIGHT TIMES
Airlines may change flight schedules without prior notice, particularly during the high season when flights are overbooked, or when strikes or natural disasters cause delays on a larger scale. You should ALWAYS VERIFY YOUR DEPARTURE DATE AND TIME WITH THE AIRLINE at least 72 hrs before departure. If you are unable to reach the airline by phone you should at least obtain the latest flight information directly from the airline's official web site. Please note that Best Travel Store, Inc. only provides you with the tickets, and it is YOUR SOLE RESPONSIBILITY to verify and fulfill all travel requirements.
ONE-WAY AIRLINE TICKETS
Strict entry rules apply to most countries if you are a foreign national entering with a one-way ticket. You may be forbidden entry without a special visa. It is recommended that you use a round trip ticket whenever possible.
Check with the destination country’s consulate if you are unsure about visa requirements.
Use the below hyperlink to access a website with a comprehensive list of embassy contacts worldwide: http://www.embassyworld.com/embassy/directory.htm
ROUND TRIP AIRLINE TICKETS
Round trip airline tickets must be used in both directions. Canceling or not using the outbound (first) portion of a round trip itinerary will automatically invalidate the entire ticket, and it will have no further value. |
|
 |
TO TOP |
|
|
|
|
|
| |
Once received, your reservation will be processed promptly by our friendly staff. We will usually send you a reservation confirmation within the next few business hours. Air reservations have blocked seats automatically at the time of your booking, but they must go through a short fare verification process. In case of credit card payments, all verified air reservations are ticketed on the same business day, if submitted by 5 pm PST, and electronic tickets are sent via e-mail automatically every evening.
Please note that we hold air reservations for up to 24 hrs without receiving your direct deposit or wire transfer payment. After this time, such reservations are automatically deleted and subsequent reservations for the same destination and dates may be considered as double bookings by the applicable airline, and they should be avoided.
In case we are unable to verify the purchased airfare or in case of technical difficulties with your reservation, we will try to offer you a comparable alternative. You will not be obligated to purchase the alternative itinerary offered, and you will not be charged any fees. |
|
|
TO TOP |
|
|
|
|
|
| |
Prices advertised on Best Travel Store, Inc. website are in US dollars based on tariff and exchange rates in effect at the time of booking. Prices are subject to restrictions and change without notice unless guaranteed by receipt of your payment in full. This guarantee does not apply to any taxes, charges, or levies imposed by any airport, government or their agencies. Air transportation* is also exempt from this guarantee as airfares may be increased at any time. In case of an increase, an additional collection will be made to reflect the new rates in effect on the date of travel.
While every attempt is made to ensure the accuracy of our prices advertised on this website and when quoted by telephone, Best Travel Store, Inc. reserves the right to make subsequent adjustments if it is discovered that a particular price was shown or quoted incorrectly.
*Airfare is subject to change until air tickets are issued. Specific rules and regulations apply which will be displayed when purchasing each individual airfare.
TAXES AND FEES – The price shown on your booked itinerary will include all applicable sales taxes and fees in effect at the time of booking unless otherwise indicated. Taxes and fees are subject to change without notice.
NOT INCLUDED IN YOUR PRICE - Expenses and services not mentioned in your itinerary or this website, including but not limited to porterage, gratuities, cost of visa fees, bank fees for international wire transfers*, accidental charges of a personal nature (such as telephone calls, parking fees, insurance, resort fees, laundry service, cleaning, beverage or meals unless indicated on your itinerary).
*bank fees incurred in the U.S.A. for all money transferred to us internationally. |
|
|
TO TOP |
|
|
|
|
|
| |
We accept:
If you live in the USA:
- (Direct) Deposit to Best Travel Store, Inc. account at Wells Fargo Bank or Bank of America. A deposit be made at any Wells Fargo or Bank of America branch office.
- Bank Check (Money Order / Official Check / Cashiers Check) payable to: Best Travel Store, Inc.
- Wire transfer made out to Best Travel Store, Inc. account at: Wells Fargo Bank or Bank of America
- Electronic transfer (using your online banking service) to Best Travel Store, Inc. account at Wells Fargo Bank or Bank of America account.
- Major Credit cards (VISA, MC, AX) for air reservations and for some hotel and tour bookings. Some restrictions apply. Please contact Best Travel Store, Inc.
NOTE: You will be contacted by us automatically via e-mail or phone, if choosing this form of payment.
- Local Personal checks payable to: Best Travel store, Inc.
NOTE: a 7 working day clearance period applies. (All returned checks are subject to a $25 service fee and cancellation of your reservation.
- Your Credit card Purchase check or Instant Loan check from your bank made out to Best Travel store, Inc.
Our BANK ACCOUNT INFORMATION appears on the Cost Estimate/Invoice that will be displayed after submitting your booking request.
Best Travel Store, Inc. is registered in California and holds all passenger funds in Trust Account, CST#2065177-40.
If you live outside the USA:
- Wire transfer made out to Best Travel Store, Inc. account at Wells Fargo Bank or Bank of America.
NOTE: You will be charged for bank fees incurred in the US for all money transferred to us internationally (rates vary according to country and exchange rates, minimum $10.00 and up).
|
|
|
TO TOP |
|
|
|
|
|
| |
Airline tickets will be sent via e-mail (e-tickets) or courier service (paper tickets) no later than 48 business hrs from purchase. E-tickets are delivered automatically via e-mail every evening during our business days. E-tickets may be e-mailed to you within two business hours from purchase, if urgently required (for special requests please contact our customer service via telephone).
Documents will be mailed no later than 14 days prior to your departure. Documents cannot be released until full payment has been received. Documents delayed due to late payment may require overnight shipment that will be billed to recipient.
Please note that all travel documents require that their applicable reservations are confirmed in full. |
|
|
TO TOP |
|
|
|
|
|
| |
The information on this website is correct to the best of our knowledge at the time of publishing, however we cannot guarantee that any item or amenity mentioned will be available, especially where Best Travel Store, Inc. has no direct control over it. Best Travel Store will do its best, at its discretion, to offer accommodations, sightseeing tours and transportation to give you good value for your money. If unforeseen circumstances beyond its control make changes necessary, Best Travel Store, Inc. and its suppliers reserve the right to change or cancel your booking in accordance with its operating requirements or circumstances beyond its control. Should changes or cancellation prove necessary, Best Travel Store, Inc. will give you notice immediately, and offer you a comparable alternative where available. If an alternative is not available or acceptable, you will be entitled to a full refund of monies paid by you to Best Travel Store, Inc. |
|
|
TO TOP |
|
|
|
|
|
| |
HOTELS AND TOURS (*does not apply for AIR TRANSPORTATION):
Cancellation notices must be made in writing to Best Travel Store, Inc. Once your request has been booked and confirmed cancellation fees specific to each itinerary apply. These fees are displayed as an integral part of each purchased itinerary. Please contact our customer service if you are either unable to locate the fees or do not understand them.
Refunds: please read each itinerary carefully for those items included in the price. If you fail to utilize a trip/service or join it after its departure or leave it prior to its completion, there will be no refund for any unused or partially unused features or services, including meals, accommodations, excursions, etc. that you elect not to take. Refunds of unused air transportation are subject to carrier(s)’ tariff rules, many of which do not allow refunds.
Please note that if the reason for cancellation falls within the terms of any trip/vacation insurance policy that you hold, the insurance company may subject to the terms of your insurance policy, and refund any such charges to you.
*Air transportation is subject to special and separate cancellation fees that vary with each purchased ticket. These fees are clearly displayed when purchasing each individual airfare and you hereby state that you have reviewed and agree with all such fees (if you are purchasing an airfare). Airline fees are displayed with each reservation, and they can we viewed at any time by logging into your shopping cart. |
|
|
TO TOP |
|
|
|
|
|
| |
HOTELS AND TOURS (*does not apply for AIR TRANSPORTATION):
If you wish to change to an alternative departure/return date or you wish to purchase a different Best Travel Store, Inc. product/service after your booking has been confirmed, you may do so subject to availability. Any changes and revisions after your booking request has been confirmed will be charged $25 per adult plus any additional cost of the new product/service. Changes and revisions made 30 days or less prior to departure or after the documents have been issued will be subject to a $50 fee per adult plus all fees and additional cost imposed by suppliers.
*Air transportation is subject to special and separate change fees that vary with each purchased ticket. These fees are clearly displayed when purchasing each individual airfare.
Airline fees are displayed with each reservation, and they can we viewed at any time by logging into your shopping cart. |
|
|
TO TOP |
|
|
|
|
|
| |
Physical Disabilities: Best Travel Store must be advised at the time of booking of any physical disability requiring special attention. There may be additional fees associated with the special service to meet such request to the extent possible. Passengers in need of special assistance should be accompanied by a responsible adult who is able to fully assist the disabled passenger.
Seat Assignments & Special Meals are subject to availability. When booking your air tickets be sure to state your demand.
Room and bed types requests are on a request basis only and subject to availability at the time of check-in. |
|
|
TO TOP |
|
|
|
|
|
| |
Airline suppliers allow two pieces of luggage, each not to exceed 50 pounds, except for business and first class ticketholders. Some foreign carriers may have a lower limitation per passenger. One piece of carry-on luggage is permitted. Since allowances are subject to change please verify prior to departure. |
|
|
TO TOP |
|
|
|
|
|
| |
In some instances Best Travel Store and/or local supplier representatives may have to make decisions in the interest of your safety and well-being. You agree to comply with the authority and decisions of the appointed representative and the laws of the country in which you are traveling. If you fail to comply or if, in the Best Travel Store, Inc. and/or local supplier representative’s opinion, you are not compatible with the general enjoyment and well being of other members on the trip/tour or smooth operation of the tour itself, Best Travel Store, Inc. and/or local supplier reserves the right to refuse to let you continue with the trip. In such event, you will be responsible for your own repatriation and related costs and have no claims against Best Travel Store, Inc. and/or its local supplier.
It is your responsibility to have a valid passport and all visas, permits, and certificates required for your selected destination as well as any necessary vaccinations and to comply with all applicable laws.
Should you have a complaint regarding any provided product/service, you should immediately inform the Best Travel Store, Inc. and/or local supplier representative. If the matter cannot be resolved on the spot, your complaint/refund request must be received in writing within 40 days of the trip’s termination. Best Travel Store will not consider any complaints made after the 40-day period. |
|
|
TO TOP |
|
|
|
|
|
| |
Best Travel Store, Inc. makes arrangements with carriers, hoteliers, and other independent suppliers to provide you with the travel services you purchase. These parties are independent suppliers over whom Best Travel Store has no direct control. Best Travel Store is responsible to you for properly arranging and coordinating the travel services you purchase only. In arranging and coordinating travel services on behalf of the purchasing party, Best Travel Store is acting solely as an agent for the suppliers, and is not itself acting as a supplier. Best Travel Store shall have no liability of any kind for alterations or substitutions, which may be made by Suppliers independent of Best Travel Store., Inc.
Best Travel Store, Inc. is not responsible for and accepts no liability for, nor any obligation for refund or adjustment in respect of any claims, losses, damages, costs, or expenses arising out of:
a. personal injury, sickness, disease, accident, or death, however caused, including without limitation, where same results from your conduct while traveling;
b. loss or damage to or delay of baggage or other property;
c. delays, loss, change or cancellation due to government action, mechanical breakdown, equipment failure, closure of airports or ports, labor disputes, natural and nuclear disasters, fire, epidemic or health risk, adverse weather conditions , acts of war, political unrest, riots, terrorist activity, or any other causes beyond Best Travel Store’s, Inc. direct control;
d. acts or omissions, whether negligent or otherwise, of suppliers of services or their personnel (including, without limitation, transportation and accommodation services) or of any other person or body unless such a person or body is employed by Best Travel Store, Inc., or is an agent of Best Travel Store, Inc., and is acting within the scope of his or her authority. In no event is Best Travel Store, Inc. liable for the acts or omissions of independent, third-party contractors or of its own employees or agents acting outside the scope of their duties;
e. loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from any of the following:
i. any matter or topic described in sub-paragraphs (a) to (d) inclusive above;
ii. your failure to obtain the necessary documentation to travel;
iii. your failure to arrive on time for initial departure or for connections within the tour or to stay within or join your tour at any time after initial departure;
iv. your interrupting the trip or leaving the tour prior to its completion;
v. the need for Best Travel Store, Inc. to change itineraries or substitute accommodation or services, provided that Best Travel Store, Inc. makes every effort to supply the most comparable services and accommodations available;
vi. cancellation of travel products/services by Best Travel Store, Inc. provided that a full refund of all monies paid is made to you.
vii. some of Best Travel Store’s Inc. activities may be action- and adventure-orientated. Sports and similar activities inherently involve risks of injury greater than those that would be encountered if you were not participating in such, and therefore, by voluntarily taking part in any sports or other such activities, you thereby acknowledge and assume any of the risks inherent therein. In the absence of negligence on Best Travel Store's Inc. part, or on the part of Best Travel Store's Inc.agents and representatives, neither Best Travel Store, Inc., nor they, accept any responsibility for, and shall not be liable for, any injury, illness, damage, loss, accident, expense, delay or any other irregularity resulting from your participation in any of the activities made available to you.
viii. A change of climate, food, time and varied cultural habits often affects travelers differently. Best Travel Store, Inc. therefore recommends that you consult with your doctor before traveling and make sure that you take proper medication on your trip. We do not recommend that you rely on purchasing medication while traveling. Best Travel Store, Inc. is not responsible or liable for any damages resulting from your failure to confirm or ascertain health information or medical precaution, if any, for the places that you will be visiting. For general health risks information on each planned destination please visit the Centers for Disease Control and Prevention website at http://www.cdc.gov/travel, http://www.cdc.gov
Limitation of Liability: By booking one or several of the products/services advertised on this website you acknowledge that in all events Best Travel Store, Inc. shall not be liable for any loss and consequential damages and that the only extent of Best Travel Store’s, Inc. liability shall never exceed the amount actually paid by you to Best Travel Store, Inc. |
|
|
TO TOP |
|
|
|
|
|
| |
It is your responsibility to take all precautions and seek professional medical advice prior to going on any tour. For your convenience we have included basic health information for each featured destination in our online destination guides. This information is not to be considered as professional medical advice and should not be solely relied on.
The most common serious health risk when traveling in some parts of Asia and Africa is Malaria. It is essential that you mention all places you will be visiting when consulting a doctor. For some countries a valid certificate of vaccination against certain diseases may be required. Please ensure that you consult your doctor for advice. More information can be obtained from embassies and advisors of infectious diseases. |
|
|
TO TOP |
|
|
|
|
|
| |
Best Travel Store cannot be held responsible for the weather conditions under any circumstances, nor can any trip be cancelled or amended by you at any time on the basis of snow or weather conditions. |
|
|
TO TOP |
|
|
|
|
|
| |
We believe that your upcoming trip is a significant investment, which you should protect against unforeseen problems before and during the trip. For this reason, we strongly recommend TRAVEL GUARD’S INTERNATIONAL travel insurance. Click on the icon TRAVEL PROTECTION PLANS for details.
If you choose to decline this valuable protection, you are assuming any financial loss associated with your travel arrangements.
Travel Guard is America’s #1 travel protection. |
|
|
TO TOP |
|
|
|
|
|
| |
Our travel agents must verify all reservations before your travel documents are issued. This generally takes about one business hour. Once your booking is confirmed, its status will change from Waiting for Confirmation to Confirmed.
PAYING THE BALANCE - Final payment is due at the time of confirmation of your reservation. Reservations will be cancelled without notice if your payment or deposit is not received when due. Late payments may result in cancellation of your vacation or may delay receipt of your travel documents. Tickets and other documents won’t be forwarded until Best Travel Store, Inc. has received your full payment.
Please read the AIR TRANSPORTATION section for further and specific information on purchasing airline tickets. |
|
|
TO TOP |
|
|
|
|
|
|
|
|
